News
We are Recruiting!
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- Quest
- Kelly Joyce
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We are looking for experienced Senior Managers to join our team of Quest Assessors!
Quest Module Webinar - Customer Journey
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- Quest
- Kelly Joyce
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The key purpose of the Customer Journey module is to assess what commitment your organisation has made to delivering a high-quality, bespoke customer journey, that has been developed to create strong customer loyalty creating a friendly and welcoming environment.
Our Quest Up to Date (December) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Our Quest Up to Date (August) Newsletter is out NOW!
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- Quest
- Kelly Joyce
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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!
Congratulations Lee Valley White Water Centre!
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- Quest
- Kelly Joyce
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The Quest Team want to congratulate the whole team at Lee Valley White Water Centre on achieving Outstanding in their latest Quest Assessment!
Quest Foundation Review - Annual Report 2023
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- Quest
- Kelly Joyce
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Over the last 12 months, from April 2022 to March 2023, Quest has been carrying out the Quest Foundation Review (QFR) process on facilities within local authorities in England.
Crown Pools and Fore Street rated ‘Very Good’
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- Quest
- Kelly Joyce
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Ipswich Borough Council’s two Swimming Pools have been rated ‘Very Good’ by Right Directions on behalf of Sport England and the Activity Alliance.
Active Nottingham Leisure Centre first in the country to be recognised for tackling inequalities
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- Quest
- Kelly Joyce
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Active Nottingham’s Ken Martin Leisure Centre (part of Nottingham City Council) in Nottingham has become the first leisure centre in the country to achieve the Quest Tackling Inequalities in Leisure Standard, demonstrating its commitment to tackling inequalities.
Quest launches Exercise Referral Standard to rubber stamp successful schemes!
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- Quest
- Kelly Joyce
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Leisure operators offering exercise on referral can now have the quality and effectiveness of their schemes validated by Sport England’s Improvement Tool, Quest.
New Quest - General Introduction Webinar
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- Quest
- Kelly Joyce
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Quest and Quest Plus are new assessment types, with the first assessment starting from 1st September 2022, designed to help facilities re-strengthen their core operational standards.
New Quest - Tackling Inequalities in Leisure Standard Webinar
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- Quest
- Kelly Joyce
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The Tackling Inequalities in Leisure Standard has been developed in partnership with Activity Alliance. The Standard will provide an alternative option to the current Inclusive Fitness Initiative which will cease to operate from September 2022.
New Quest - Exercise Referral Standard Webinar
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- Quest
- Kelly Joyce
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The Exercise Referral Standard is a new day-2 module, which aims to provide a set of quality operating standards to help drive improvements and consistency in scheme delivery. It will include a review of the exercise referral scheme policies and procedures in conjunction with an observation of the delivery of the scheme.
Tackling Inequalities in Leisure Standard
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- Quest
- Kelly Joyce
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From the 1st September 2022, Activity Alliance and Quest are pleased to announce the release of a new Tackling Inequalities in Leisure Standard. The release is to coincide with the launch of the new Quest Assessments which have been Sport England’s Continuous Improvement Tool for over 20 years.
Learn to Swim Accreditation helps boost Swimming Lesson Income
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- Quest
- Kelly Joyce
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Leisure operators have revealed that post-pandemic swimming lessons have returned to pre-Covid levels faster than health and fitness memberships. This may be no surprise given reports that, by the 2025-26 academic year, three in five children may leave primary school unable to swim 25 metres unaided. But it’s putting swim schools under huge pressure to deliver value for money, quality swimming lessons.
Quest Recovery
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- Quest
- Kelly Joyce
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Sport England launches Quest Recovery to support sector in post pandemic transition.
Quest Foundation Review
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- Quest
- Kelly Joyce
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As part of Sport England’s long-running national quality scheme, every local authority in England is to receive a free Quest review from Sport England as part of the Moving Communities programme.
The Quest Prime (Recovery) Clinic
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- Quest
- Kelly Joyce
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Join us online for an introduction to the new Quest Prime (Recovery) Assessment and how Quest is helping to get our industry back on track!
The Quest Prime Clinic
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- Quest
- Kelly Joyce
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Join us online for an introduction to the new Quest "Prime" Assessment and how Quest is helping to get our industry back on track!
Quest NBS and CIMSPA Conference 2020 - Presentations
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- Quest
- Admin
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Thank you to everyone who attended the 5th joint CIMSPA and Quest NBS Conference and the 10th annual Quest NBS conference at Pride Park Stadium on 27 February 2020.
Quest NBS Award Winners 2019
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- Quest
- Kelly Joyce
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The 5th joint CIMSPA and Quest NBS Conference at Pride Park Stadium included the annual Quest NBS awards presentations for 2019. A full list of the winners can be seen below and congratulations again to all those involved!
