News

Moving Communities Facilities Impact Report (April 2023-March 2025)

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Sport England have just published the latest Moving Communities Facilities Impact Report (April 2023-March 2025), which includes the Quest Scheme.

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Quest 2026 - Guidance Notes

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Our new Quest for Facilities module guidance notes are now available to download!

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Quest Update: September 2025

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As of January 2026, Quest will change to a simpler, one-day assessment format. This will reduce disruption for teams while keeping the independent recognition, quality standards, and supportive feedback that Quest is known for.

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Whitwick and Coalville Leisure Centre rated Quest ‘Outstanding’

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After a tough two-day Quest assessment, Whitwick and Coalville Leisure Centre have been rated ‘outstanding’ for service quality.

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Quest Annual Report 2024

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The 2024 Quest Annual Report reflects a year of excellent progress and achievement, marking a significant milestone in our mission to foster a more active nation.

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Quest and Active Insight ‘Inequalities in Focus' Webinar

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Join Quest and Active Insight for the Inequalities in Focus webinar on Tuesday 30th September at 11:00am as part of our ongoing customer experience series. We will unpack what the data tells us about how people experiencing inequalities are treated in the leisure sector.

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Quest Case Study: Lee Valley VeloPark - Marketing, Research and Communication Module

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Marketing is an essential part of any organisation. The importance in building your brand’s story should not be underestimated as a vital tool to keeping your audience engaged and interested, and ultimately converting that interest into long-term customer relationships.

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Our Quest Up to Date (July) Newsletter is out NOW!

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Our Quest Up to Date (April) Newsletter is out NOW!

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest and Active Insight ‘Set for Success' Webinar

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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.

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Quest and Active Insight: ‘Don't worry, they won't be gone by March...'

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On 10 December 2024, the team from Right Directions and Quest teamed up with Active Insight for the latest quarterly customer insight webinar!

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Case Study: Circadian Trust

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Through its participation in Sport England’s Quest programme, Circadian Trust has achieved exceptional levels of service delivery, operational efficiency, and customer satisfaction.

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All Things Quest Drop-in Session

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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!

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Case Study: Your Trust Rochdale

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‘The Road to Continuous Success’

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Quest and Active Insight: ‘Sleepers to Keepers' Webinar

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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.

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Case Study: GLL’s Barnet Copthall Leisure Centre

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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!

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Our Quest Up to Date (July) Newsletter is out NOW!

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest and Active Insight: ‘One Chance to Make a 1st Impression’ Webinar

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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.

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Our Quest Up to Date (March) Newsletter is out NOW!

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest and Active Insight: ‘Back to Basics'

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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.

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