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Quest

Kelly Joyce

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After a tough two-day Quest assessment, Whitwick and Coalville Leisure Centre have been rated ‘outstanding’ for service quality.

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Quest

Sarah Lobo

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The 2024 Quest Annual Report reflects a year of excellent progress and achievement, marking a significant milestone in our mission to foster a more active nation.

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Quest

Kelly Joyce

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Join Quest and Active Insight for the Inequalities in Focus webinar on Tuesday 30th September at 11:00am as part of our ongoing customer experience series. We will unpack what the data tells us about how people experiencing inequalities are treated in the leisure sector.

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Quest

Frankie Salmon

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Marketing is an essential part of any organisation. The importance in building your brand’s story should not be underestimated as a vital tool to keeping your audience engaged and interested, and ultimately converting that interest into long-term customer relationships.

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Quest

Kelly Joyce

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest

Kelly Joyce

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest

Kelly Joyce

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Join us for our Set for Success webinar on 1 May 2025 at 10am as part of our ongoing series with Active Insight. We will explore how to create a smooth, engaging, and valuable experience for leisure centre users from the moment they walk through the door.

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Quest

Kelly Joyce

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On 10 December 2024, the team from Right Directions and Quest teamed up with Active Insight for the latest quarterly customer insight webinar!

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Quest

Kelly Joyce

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Through its participation in Sport England’s Quest programme, Circadian Trust has achieved exceptional levels of service delivery, operational efficiency, and customer satisfaction.

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Quest

Kelly Joyce

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Join us on Thursday 24th October at 10am for our ‘All things Quest’ drop-in session!

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Quest

Kelly Joyce

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‘The Road to Continuous Success’

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Quest

Kelly Joyce

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On 10 September 2024, the team from Right Directions and Quest teamed up with Active Insight to unpick the reasons for sleeper members.

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Quest

Kelly Joyce

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Congratulations to Barnet Copthall Leisure Centre for achieving Excellent in their Exercise Referral Standard!

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Quest

Kelly Joyce

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest

Kelly Joyce

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On 25 June 2024, we delivered a webinar in partnership with Active Insights called ‘One Chance to Make a 1st Impression’.

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Quest

Kelly Joyce

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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Quest

Kelly Joyce

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On 12 March 2024, we delivered a webinar in partnership with Active Insights called ‘Back to Basics’.

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Quest

Kelly Joyce

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We are looking for experienced Senior Managers to join our team of Quest Assessors!

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Quest

Kelly Joyce

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The key purpose of the Customer Journey module is to assess what commitment your organisation has made to delivering a high-quality, bespoke customer journey, that has been developed to create strong customer loyalty creating a friendly and welcoming environment.

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Quest

Kelly Joyce

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We hope our Quest newsletters will provide you and your team with extra support and guidance for your Quest assessments!

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